top of page

Privacy Policy

​

Last Updated: 1st September 2025

Leo Eternal Inc. (“Company,” “we,” “us,” or “our”) values your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you purchase, receive, or use our integrated hardware-and-software product and related services (the “Product”).

We designed the Product to be privacy-first: your AI interactions never leave your device. We only collect what is absolutely necessary to process your order and support your Product.

​

 

1. Scope

This Policy applies to:

  • Purchases made directly from us.
     

  • Support, warranty, and return interactions.
     

  • Use of our website(s).
     

This Policy does not apply to AI Outputs generated on your Product. We cannot monitor, store, or access your AI interactions.

​

 

2. How Your AI Outputs Stay Private

Your most personal data—your inputs and the AI Outputs generated—remain local and private on your device.

  • No Cloud Processing: AI runs directly on the hardware you own. Nothing is sent to our servers.
     

  • No Monitoring or Logging: We cannot read or record your conversations.
     

  • Your Data, Your Control: You alone own and control your AI Outputs.
     

  • Inputs and Outputs: This “zero-knowledge” design covers all data you provide (inputs) and all data generated (outputs).

 

 

3. Information We Collect

We deliberately practice data minimization—collecting only the minimum information necessary for the purposes described below. This principle, central to the GDPR, UK-GDPR, and recognized under the UK Data (Use and Access) Act 2025, ensures data is adequate, relevant, and limited.

  • Purchase & Fulfillment Data (name, shipping/billing address, email, phone, payment details).

     Why: To process transactions, deliver your Product, and prevent fraud.
     

  • Support Data (information you provide voluntarily when contacting support).

     Why: To resolve issues and fulfill warranty obligations.
     

  • Technical Data (device model, software version, only if you opt into updates).

     Why: To deliver security or compatibility updates.
     

We engage trusted third-party subprocessors (e.g., payment gateways, shipping carriers) solely to facilitate these purposes. All subprocessors must provide equivalent safeguards, including contractual “flow-down” obligations to any sub-processors, and are legally prohibited from using your data for any other purpose.

​

 

4. How We Use Information

 

 

Purpose

Categories of Data

Legal Basis

Process purchase & deliver Product

Purchase & Fulfillment Data

Performance of a Contract

Fraud prevention & security

Purchase & Fulfillment Data, Technical Data

Legitimate Interests*

Provide customer support & warranty

Support Data

Legitimate Interests*

Legal & accounting compliance

Purchase & Fulfillment Data

Legal Obligation

 

 

*Our legitimate interests include protecting our business from fraud, maintaining the security of our IT systems, and efficiently providing customer support—interests expressly recognized under the UK Data (Use and Access) Act 2025 and other applicable laws.

We do not sell, rent, or use your data for advertising.

​

 

5. GDPR, UK-GDPR, DUAA & International Compliance

For customers in the United Kingdom and European Union, we comply with the UK-GDPR, the EU-GDPR, and the UK Data (Use and Access) Act 2025 (DUAA).

  • Data Controller: Leo Eternal Inc. (Delaware, USA).
     

  • Legal Basis: As shown in Section 4.
     

  • International Transfers: Personal data may be transferred from the UK/EU to the U.S. only when necessary for fulfillment. Transfers are safeguarded by Standard Contractual Clauses (SCCs) with supplementary measures, or, if we are certified thereunder, by the EU-U.S. Data Privacy Framework (DPF) and the UK Extension to the DPF (UK-U.S. Data Bridge).
     

  • Your Rights (if GDPR applies): You may request access, correction, deletion, restriction, portability, or object to processing. We will respond within one month, extendable by up to two further months where necessary, subject to identity verification.
     

  • Representative: We will designate an EU and/or UK data protection representative if required by law. Contact details will be published here or available upon request at legal@myleoeternal.com.
     

  • DPIAs: We conduct Data Protection Impact Assessments where required. Given our minimal practices, none are currently applicable.
     

  • No Profiling: We do not conduct automated decision-making or profiling that produces legal effects.

 

 

6. Data Retention

  • Orders & payments: Retained as long as required by tax/accounting law.
     

  • Support data: Retained up to 2 years after resolution, unless longer retention is legally required.
     

  • AI Outputs: Never collected by us.

​
 

7. Children’s Privacy

The Product is not intended for children under 16. We do not knowingly collect data from minors. If we discover such data, we will delete it.

​

 

8. Security & Liability

We use industry-standard safeguards to protect personal data. No system is 100% secure.

If a breach occurs, we will notify regulators within 72 hours (where GDPR/UK-GDPR applies) and affected users without undue delay, as required by applicable laws.

To the extent permitted by law:

  • We disclaim warranties regarding absolute security.
     

  • Our liability for any data-related claims is limited to direct damages not exceeding the purchase price of the Product, except where such limits are prohibited by applicable law (including GDPR/UK-GDPR).
     

  • We are not liable for indirect, consequential, or punitive damages.
     

Nothing in this section limits or excludes our liability for death, personal injury, fraud, or any other liability that cannot be limited by applicable law.

​

 

9. Cookies & PECR

If we use cookies on our websites, they will only be those strictly necessary for functionality or those you have consented to. We comply with the UK’s Privacy and Electronic Communications Regulations (PECR) where applicable, as updated in 2025.

​

 

10. Changes to This Policy

We may update this Policy. If changes are material, we will provide notice (email or website) at least 30 days before they take effect for users to whom GDPR or UK-GDPR applies.

​

 

11. Governing Law

This Policy is governed by the laws of the State of Delaware, U.S.A., and applicable U.S. federal law.

This choice of law does not affect the statutory rights of individuals located in the United Kingdom or European Union, which are governed by their respective data protection laws. Disputes may also be subject to the jurisdiction of courts in your country of residence as provided by law.

​

 

12. Contact

Leo Eternal Inc.

8 The Green, Ste R

Dover, Delaware, 19901, U.S.A.

Email: legal@myleoeternal.com

Support: https://www.myleoeternal.com/support

​

​

​

​

​

​

bottom of page